Welcome to The Blade Bros support center! We are dedicated to providing you with exceptional customer service and assistance for any inquiries you may have. Whether you need help with product defects, returns, or have any other questions, we are here to assist you. Please don't hesitate to reach out to us using any of the contact methods below:

Contact Information:

• Email: support@thebladebros.com
• Phone: +1(262) 398-6167 
• Locations & Business Hours:
• 2720 W 7 Mile Rd, Caledonia, WI 53108.
• Friday-Sunday, 9:00 AM - 5:00 PM CST
• 2210 Rapids Dr, Racine, WI 53404
• Friday: 4:00 - 8:00 PM CST
• Saturday-Sunday: 10:00 AM - 5:00 PM CST

How Can We Assist You?

Product Defects: If you have received a product from us that appears to be defective or has any quality issues, please get in touch with us immediately. Our dedicated support team will guide you through the return or exchange process, and we'll ensure that you receive a resolution promptly.

Returns and Refunds: We want you to be completely satisfied with your purchase from The Blade Bros. If, for any reason, you are not entirely happy with your order, please contact us within 30 days of receiving your items. Our team will guide you through the return process, and if applicable, initiate a refund or exchange.

General Inquiries: For any questions, concerns, or general inquiries about our products, shipping, or any other matter, feel free to contact us. Our friendly support team is ready to assist you and provide the information you need.

How to Reach Us:

Email: The most convenient way to get in touch with us is via email. Simply send your message to support@thebladebros.com, and we will respond to your query as soon as possible. We strive to reply to all emails within 24 hours, excluding weekends and holidays.

Customer Satisfaction is Our Priority:

At The Blade Bros, your satisfaction is of utmost importance to us. We value your feedback and are continuously working to improve our products and services. If you have any suggestions or comments on how we can enhance your experience, please feel free to let us know.

Thank you for choosing The Blade Bros. We look forward to assisting you and providing exceptional support for all your needs. Your trust in us is greatly appreciated.

Best regards,

Customer Support Team

The Blade Bros